AI-native customer engagement

Every message.
One intelligent bridge.

Turn scattered conversations into lasting customer relationships. Engage, support and convert across every channel from one beautifully simple AI workspace.

AKJLRM+2k
★★★★★
Built for ambitious support teams
AI resolved 84%
Live channels
Unified Inbox
Messages12 open
Olivia Martin

Thanks, that works perfectly!

Now
Noah Williams

Can I update my order?

2m
Emma Davis

Question about the Pro plan

8m
Liam Wilson

Sent an attachment

12m
Olivia Martin Online via WhatsApp
Today, 10:42 AM
Hey! Is the Aurora backpack still available?
Yes! It is in stock in all three colours. Want me to help you choose? ✨
AI SUGGESTION

The sage green is our most popular colour this month.

Connect the channels your customers already love

WhatsApp Telegram Messenger Instagram Email Website Chat
Built for real momentum

Trusted to keep customer conversations moving.

Clients

Messages delivered

Automation runs

Campaigns

One powerful platform

Everything your team needs to
turn messages into momentum.

Replace disconnected tools with a single source of truth for every customer conversation.

UNIFIED INBOX

One inbox. Zero missed moments.

Bring every channel and teammate together. Route conversations, collaborate privately and respond with complete context.

Discover the inbox
OC
Order confirmed 🎉WhatsApp · just now
JM
Need help with billingInstagram · 2 min
AI
SK
Product availabilityEmail · 4 min
BRIDGE AI

AI that sounds like you.

Resolve routine queries instantly with an agent trained on your knowledge and brand voice.

How can I return this?Resolved in 8 sec
AUTOMATIONS

Put your growth on autopilot.

Build no-code journeys that welcome, qualify and re-engage customers around the clock.

Message received AI understands intent Route to best agent
CAMPAIGNS & INSIGHTS

Broadcast smarter. Learn faster.

Launch hyper-personal campaigns and see exactly which conversations drive engagement, loyalty and revenue.

See plans
Conversation growth+38.4%
MonTueWedThuFriSatSun
Omnichannel by design

Meet customers
where they are.

Start on WhatsApp, continue over email and finish in live chat—all without losing context. MsgBridgeAI keeps the whole story connected.

  • A single, continuous customer timeline
  • Smart routing by skill, intent and availability
  • Consistent service on every channel
Connect your channels
LogoOne customer
conversation
WhatsApp
Instagram
Telegram
Email
Messenger
Website Chat
Simple, transparent pricing

Start small. Scale without limits.

Versioned India and International price books. Identical feature set across both regions.

Starter

For small teams building their first connected support experience.

₹499/month + GST
First month free · No credit card required
Choose Starter
  • 1 WhatsApp Web number
  • 3 team members
  • 10,000 contacts
  • 10,000 WhatsApp Web messages / month
  • 5 campaigns / month
  • 5 automations
  • 250 AI replies / month

Pro

For high-volume teams that need power, flexibility and control.

₹7,999/month + GST
First month free · No credit card required
Choose Pro
  • 5 WhatsApp Web numbers
  • 1 official WhatsApp API number
  • 20 team members
  • 250,000 contacts
  • 100,000 WhatsApp Web messages / month
  • Full campaigns and 100 automations
  • API and webhooks
  • 5,000 AI replies / month
Official WhatsApp API & Messaging Information

Official WhatsApp API message charges are separate from the MsgBridgeAI subscription and may vary by recipient country and message category. Official API access is included in Growth and Pro. Starter includes one WhatsApp Web number and up to 10,000 WhatsApp Web messages per month.

Frequently Asked Questions

The WhatsApp Business API is a professional communication solution designed for growing businesses that need to manage customer conversations at scale. Unlike the free WhatsApp Business App, the API allows multiple team members to use the same WhatsApp number, automate customer support, integrate with CRM systems, send broadcast campaigns using approved message templates, and access detailed analytics.

With MessageBridgeAI, businesses can connect their WhatsApp Business API account, manage conversations from a unified inbox, automate replies with AI, and collaborate across teams—all from one platform.

Yes. MessageBridgeAI provides a shared team inbox where multiple agents can access and manage conversations from a single WhatsApp Business number simultaneously.

Each conversation can be assigned, transferred, tagged for follow-up, or resolved. Managers can monitor performance, response times, customer satisfaction, and complete conversation history.

Yes. MessageBridgeAI allows bulk WhatsApp campaigns using Meta-approved templates. Create targeted segments, personalize messages, schedule campaigns, and monitor delivery, read rates, and engagement from one dashboard.

MessageBridgeAI also supports template creation, approval, scheduling, and reporting without requiring technical expertise.

Verify your business in Meta Business Manager, connect your business phone number, and submit your WhatsApp Business API application through an official provider.

MessageBridgeAI guides business verification, phone registration, template submission, and account configuration so your team can start communicating quickly.

Absolutely. You can migrate your existing WhatsApp number to MessageBridgeAI without changing the customer-facing number.

The migration preserves your verified number while moving your team to AI automation, the unified inbox, campaign management, analytics, and workflow automation. Our team can assist to minimize downtime.

Yes. MessageBridgeAI can suggest responses, answer FAQs, summarize conversations, identify intent, and automate repetitive interactions using your documents, product information, FAQs, and knowledge base.

Human agents remain in control and can review, edit, or approve generated replies. This reduces response times and helps teams scale support without sacrificing quality.

Let's talk

Your next great customer conversation starts here.

Tell us what you are building. Our team will help you create an omnichannel experience your customers remember.

RESPONSE TIMEWithin one business day